Refund Policy

1. All Sales Are Final

Every purchase of AI Frontrunners or AI Frontrunners Lite is final. We do not give refunds, returns, exchanges, credits, or partial or prorated refunds for any reason, except for the billing errors in Section 3 of this policy and where non-waivable law requires a refund (Section 4 of this policy). This is the rule in Sections 8.1 to 8.5 of the Terms of Service.

The reason is simple: the Program is digital content, a private community, and live calls that you get right away, and our costs begin the moment you enroll. When you buy, you ask for that immediate access and give up any cooling-off or withdrawal right to the extent the law allows (Section 8.6).

2. What Is Not Grounds for a Refund

None of the following is grounds for a refund, credit, or reduction of what you owe: not using the Program, not finishing it, or not signing in; missing live calls, or call times that don't suit your time zone; leaving, muting, or being removed from the Discord server for breaking the rules (Section 14.3); not earning money, landing clients, or closing deals (Sections 11 and 12); changing your mind or your plans; changes to lessons, call schedules, features, or what your Tier includes (Sections 4.3 and 5.3); or the Program not matching something said on a webinar, call, or ad that is not written in the Terms or your agreement (Section 12.5).

3. Billing Errors

If you are charged twice for the same installment, or charged more than the price and schedule you agreed to, email reachtimchao@gmail.com with the date and amount of the charge. Once we confirm the error, we return the extra amount to the payment method it came from, or credit it against your next installment if you ask us to. A correct charge that you no longer want is not a billing error.

4. Where the Law Requires a Refund

Nothing in this policy takes away a refund right that the law that applies to you does not allow us to exclude (Section 27.1). If you believe such a right applies, email reachtimchao@gmail.com with your full name, the email address on your account, the date of your purchase, and the law or reason you rely on. We will answer in writing within ten (10) business days.

5. Payment Plans

A payment plan is one purchase paid in installments, not a subscription (Section 9.3). You owe the full price, including every remaining installment, whether or not you use or finish the Program (Section 9.4). Stopping your participation does not stop the installments; see the Cancellation Policy at https://timchao.ai/cancellation-policy. Late installments are covered by Sections 9.6 to 9.11.

6. Contact Us Before Your Bank

If something about a charge looks wrong, email reachtimchao@gmail.com first and give us ten (10) business days to fix it before you contact your bank or card issuer (Section 10.1). This policy is the only way to ask for a refund. A chargeback or payment dispute over any reason in Section 2 of this policy is a material breach of the Terms, and Sections 10.4 to 10.6 describe what follows, including that we may give your bank your signed agreement and your access and activity records.

7. Contact

Remote Sales Training TC Inc. d/b/a AI Frontrunners, 7901 4th Street N Ste 300, St Petersburg, FL 33702. Email: reachtimchao@gmail.com.